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October Newsletter
| CommScope Technical Family Webinar |
Mark your calendars and join us for the next CommScope Technical Family Webinar on November 10th, Grounding and Bonding IT Networks for Safe and Reliable Data Transmission.
Grounding and bonding for telecommunication networks is essential for a reliable network without outages. In this webinar, we are building the foundation to understand different terms, like earthing, grounding, bonding, EMC and safety, and will discuss how they are related. We will review the standards for the IT networks specified in ISO/IEC 11801 and their related installation and grounding documents for unshielded and shielded cabling systems.
REGISTER for this webinar here.
BICSI Continuing Education Credit (CEC) Certificate
BICSI CECs are now available for both live and on demand webinar viewing for CommScope Technical Family webinars. The required viewing time to earn credit is 45 minutes.
You may download the qualifying certificate directly from your audience console in ON24.
Check out commscope.com/ctf for additional information!
| Solution and Product Updates |
New EPX Shelves for CHD Modules. The new shelves accommodate up to 8 CHD style modules, splice cassettes or adapter packs, for 48 LC Duplex connections.
Propel™ collars are available in 10 different colors providing a visual view of the different modules or applications. It is easily pluggable on the front or back pull rod. Check it out here!
CommScope strongly advises installing Service Pack 1 on ALL System Manager servers running version 9.6.1. that addresses an API communication bug.
Service Pack 1:
• Sets the Communication Method for all imVision patching zones to the CommServer Method.
• Includes important CommServer enhancements that maximize reliable communications between System Manager and the patching zones.
Note: The imVision System Manager 9.6.1 Service Pack 1 was posted on the imVision technical support portal on Wednesday August 31st.
Our unique WebTrak-Certified Report online system has been upgraded with a few new features:
• Upload multiple serial numbers
• Add a new field called “Part Number” which brings back the Material Number from the testing system
• Updates for QR Code experience, mobile views and video gallery
The cTrak Mobile App can be downloaded on your phone via the App Store and Google Play, you can learn more here.
| CommScope's Technical Assistance Center corner (TAC) |
We would like to thank you for sharing your thoughts!
At CommScope's Global TAC, we are constantly reviewing customer feedback and adjusting our systems and processes to continuously improve your experience. We love to hear from you because it makes us better!
Thank you for completing the survey at the end of your interaction with a TAC agent.
Do you have a technical question and don't know where to start? Start with the TAC!
Where are you located? Contact a TAC agent in your region:
North America: tac.americas@commscope.com
Europe, Middle East and Africa: tac.emea@commscope.com
Central America, Latin-America, Caribbean: tac.cala@commscope.com
Asia-Pacific: tac.apac@commscope.com
Prefer to Chat?
Take advantage of live interaction with a TAC agent using our online live chat tool.
Available in all regions during typical business hours.
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